It’s always a constant work in progress, and we have to remain open to changes, both that benefit us, and benefit others. This is part of life. Running a business is part of our lives, and we are always looking to make improvements.
In the past there were often issues between the US and Canada shops. Mostly for Canadians to be honest, because when you click back on the shop link, thinking you are heading to the home page of the shop, you are really redirecting yourself to the USA shop. This is a problem because then you are all of a sudden logged out, and left wondering what has happened and why as you keep trying, and trying you can’t log back in.
The USA shop will not recognize, nor process Canadian orders. They each have their own side, and take clients seperately. So if you register on one side, then it doesn’t mean you are registered automatically on both sides. The USA shop will also also not let you put Canada in as your country, as this action is disabled because our Canadian clients have to place orders in the Canadian shop.
There are still a few little tweeks here and there that we are working on, but within the week they should be all cleared up.
So officially we have lauched Henna Sooq Canada, now with a .ca! Now we have Henna Sooq Canada, and Henna Sooq USA. This should eliminate a lot of issues some of our clients are having. You can also see a new tab on the right hand side of the screen that states which side/shop you are in, and you can click to get onto the other side, should you need to.
Original artwork by Khadija Dawn Carryl
If you are having any issues, or have concerns please let us know. Sometimes things go overlooked, and we don’t even realized it. We’d really appreciate that!
When you’ve moved to Maryland will US orders be shipped from the US or will they still come from Canada?
Hi. Once we relocate the US orders will be shipping from within the US, from Maryland, but Canadian orders will remain shipping from out of Canada.